Table 3

Quality of EIA service in each unit according to the 11 quality indicators

Site name	Waiting times	Referral process	Appointment booking	Quality of first appointment	Speed of diagnosis	Timeliness of DMARD initiation	Quality of DMARD initiation	Appointment pattern	T2T escalation	Patient education	Support between appointments	Score
Hawthorn	2	2	2	2	2	2	2	2	2	2	2	22
Walnut	1	1	0	2	1	2	2	2	2	2	2	17
Cedar	2	2	2	2	0	2	2	1	1	2	1	17
Maple	1	2	1	2	1	0	1	2	2	2	2	16
Elm	2	0	2	1	2	2	0	2	2	1	2	16
Ash	2	2	1	2	1	2	2	1	2	0	1	16
Pine	2	1	1	2	2	0	2	1	1	2	2	16
Chestnut	0	2	2	1	1	2	1	2	2	1	1	15
Oak	2	0	2	0	2	2	0	1	2	2	2	15
Beech	1	1	1	1	0	1	2	1	2	2	2	14
Birch	1	2	1	0	2	0	0	0	0	2	2	10
Juniper	0	1	1	0	1	2	0	0	1	2	1	9
Elder	2	0	1	1	1	1	1	0	0	1	1	9
Larch	1	1	0	0	0	2	1	1	1	0	0	7
Poplar	2	0	1	0	1	1	0	2	0	0	0	7
Willow	1	0	1	1	1	0	0	0	0	1	0	5

DMARD, disease-modifying antirheumatic drug; EIA, early inflammatory arthritis; T2T, treat to target.