Dimension | Questionnaire | Variables and measurement | Response options | |
Patient questionnaire | Provider questionnaire | |||
Access ICT possession | Possession and use of modern information and communication technologies29 | Possession of cell phone; smartphone; desktop, laptop or tablet computer; fitness tracker or smartwatch. Internet access; subscription for smartphone; subscription at home. Download speed: >50.0 Mbit per second; 20.0–50.0 Mbit; <20.0 Mbit | Possession of cell phone; smartphone; desktop, laptop or tablet computer; fitness tracker or smartwatch. | Patients: yes/no/don’t know Providers: employer’s device/own device/no device |
Understand and appraise Confidence using ICT | I feel confident using my smartphone, tablet, laptop and/or desktop computer. I feel confident using the internet; the internet makes my everyday life easier | Not at all/ not true/neither/applies/fully applies | ||
Confidence using eHealth | eHealth literacy28 | I understood health information on the internet, which I have already used well; eHealth offers (online health offers) have raised my medical knowledge; I know where I can find suitable eHealth offers for my health issues; I know how to find suitable applications (apps) for my healthcare; I know how to use health apps; the offers on the internet are useful for making decisions about my health; Feeling safe making decisions based on online information and/or offers; I can differentiate reliable from unreliable online information and/or offers | Online offers (eg, training programmes) have raised my medical knowledge; I know how to find suitable apps for the healthcare of my patients; The offers on the internet are useful for making decisions about the health of my patients; Feeling safe making decisions based on online information; I can differentiate reliable from unreliable online information and/or offers | 10-point Likert scale: ‘I totally disagree’ to ‘I totally agree’ |
Apply General ICT usage | Possession and use of modern information and communication technologies29 | Frequency of internet-use: to send and/or receive emails; to read news (eg, online magazine or newspaper); for social networking (eg, Facebook); to communicate (eg, chat, Skype, Facetime, WhatsApp); to download mobile apps; use mobile apps on the smartphone (eg, train timetable, weather); watch films; use a fitness tracker (eg, record pulse, speed, distance) or a smartwatch | Frequency of internet-use to: send and/or receive emails | Never/several times a year /several times a month/several times a week/daily |
eHealth usage | eHealth usage questionnaire28 | Do you use apps which support you in a healthy lifestyle? If yes, which ones? (open text) Which of the devices do you prefer to use to search for information on the internet? (Smartphone, tablet, portable or desktop computer) | Do you use apps in your private life which support you in a healthy lifestyle? Do you recommend apps to your patients that support them in a healthy lifestyle? | Yes, no |
Frequency of internet-use to: contact a physician or another health professional via email; search for health information (eg, on illness, symptoms, therapies); search for a medical specialist; download and store health information (eg, brochures, pictures, videos); read a health issue related blog; discuss with other patients in an online forum; participate in a self-help group; remind you of a doctor’s appointment (eg, SMS or email); other health-related purposes (eg, online database) | Frequency of internet-use to: contact patients via email; search for information (eg, on diseases, therapies); communicate with patients (eg, SMS, Skype, Facetime, WhatsApp); discuss with patients in an online forum; make appointments with patients; remind patients of an appointment (eg, SMS or email) | Never/several times a year /several times a month/ several times a week/daily |
ICT, information and communication technologies.